SupportBulletin

Volume 1, Issue 1 Summer 1991

Hardware Service
News
Motorola Service Availability
New Distribution Partners Expand Service Coverage
A Quieter 400 MB Drive
NeXT Service Installs New Information System!
A Guide to the NeXT Service Order Form

Updates
Service Part Additions and Changes
68040 Upgrade Program

How to...
Returning Defective Service Parts
Your NeXT Hardware Service Support Organizations

Software Support
Tips and Techniques
Ways Not to Configure Your Network
Beware the Power of Root

Feature
Techniques for Using the Network File System

News
The NeXTdimension Software
What's Improved in Release 2.1?

How to...
Contacting NeXTedge  Technical Support
Guidelines for Completing  a Bug Report

General Information
News
NeXTdimension Upgrades
The Key to NeXTdimension Configurations
Irregular Printing on  NeXTstation Color
Support Bulletin and NeXTanswers on Disk

Education
Introducing New Education Options
NeXTedge Course Schedule

FYI
Access to NeXTedge Support Tools--Free of Charge
Help Us Improve Our Communication
Contribute Your Own Articles to the Support Bulletin
How to Talk to NeXT






We at NeXT have tried to make the information contained in this publication as accurate and reliable as possible. Nevertheless, NeXT disclaims any warranty of any kind, whether express or implied, as to any matter whatsoever relating to this publication, including without limitation the merchantability or fitness for any particular purpose. NeXT will from time to time revise the software described in this publication and reserves the right to make such changes without obligation to notify the purchaser. In no event shall NeXT be liable for any indirect, special, incidental, or consequential damages arising out of purchase or use of this publication or the information contained herein.
Notice for United States Government End Users:
Restricted Rights Legend:
Apple Computer, Inc. provides its software to non-DOD agencies with
RESTRICTED RIGHTS and provides its supporting documentation with LIMITED
RIGHTS.  Use, duplication, or disclosure by the government is subject to
the restrictions set forth in subparagraph (c) of FAR ' 52.227-19,
entitled Commercial Computer Software - Restricted Rights.  In contracts
with DOD agencies, the government's rights in software, supporting
documentation, and technical data are governed by the restrictions in
DFARS ' 252.227-7015, entitled Technical Data -- Commercial Items, and
DFARS ' 227.7202.
NeXT Computer, Inc., 900 Chesapeake Drive,
Redwood City, CA 94063
© 1991 NeXT Computer, Inc. All rights reserved.
NeXT, the NeXT logo, NeXTstep, NeXTstation, NeXTcube, NeXTdimension, NeXTmail, NeXTanswers, NeXTbus, NBIC, Digital Librarian, MegaPixel Display, NetInfo, and Workspace Manager are trademarks, and NeXTedge is a service mark of NeXT Computer, Inc. PostScript is a registered trademark of Adobe Systems Incorporated. UNIX is a registered trademark of UNIX Systems Laboratories. Sun and NFS are registered trademarks of Sun Microsystems, Inc. All other trademarks mentioned belong to their respective owners.



Subscription Information
The Support Bulletin contains technical information for NeXT hardware service and software support providers.  It is published regularly by NeXT Computer, Inc. Annual subscriptions are $120.00 and may be purchased by calling 1-800-848-NeXT.

Project Managers
Trish Conlon
Heather King
J.T. Sison

Contributors
Eric Domejean
Leo Hourvitz
Eric Larson
Alan Marcum
Sharon Patton
Mimi Roosli
Curtis Sasaki
Wayde Schroeder
Andrew Simms
Jan Tyler
Dave Vagts

Design, Editorial, and  Production Staff
Trish Conlon
Joan Howard (CKS Partners)
Heather King
Karen Steele
Carol Westberg

Technical Reviewers
Dave Cottle
Alan Marcum
Wayde Schroeder
Jeff Wishnie

Electronic Edition Production
Eric Larson